Support

Help with Jonetsu.

Get help with the web app, your account, a trip, or the mobile waitlist.

Email support

Contact hello@jonetsu.co and include the email address on your account, the trip involved, and what you were trying to do.

Before writing

The product documentation covers trip setup, itineraries, collaborators, expenses, documents, and account settings.

Mobile app updates

The mobile waitlist only covers iOS and Android access. The web app is already available at app.jonetsu.co.