Help center

Find how anything in Jonetsu works.

One help topic for each part of Jonetsu: starting a trip, planning days, storing bookings, travelling with others, and getting help on the road.

Plan

Create a trip, plan its days, save ideas, and find places worth your time.

Create a trip by chatting with Jonetsu or filling a short form, and choose how much it plans first.

Plan the trip day by day, with each stop on a map beside the list.

Ask for a plan, a change, or an answer, and approve anything before it touches your trip.

Places picked for this trip, each with the reason it was chosen.

Save places you might visit, vote on them together, and add the winners to a day.

Find places to go, picked for your travel style or trending this season, and save the good ones.

Keep bookings, files, checklists, and your travel preferences in one account.

Keep bookings, files, visa checks, and notes inside the trip.

Shared packing and to-do lists, with each item assigned to one person.

Set your travel preferences once, keep your profile current, and see trip notifications.

Invite people to the trip and split what everyone spends.

Add people to a trip by email or a shareable link, and pick what each person can do.

Log who paid, split the cost, and see the fewest payments that settle everyone up.

Get help with the city, the language, and the money once you arrive.

A quick read on the city you are in: what to see, where to eat, and what to know.

Phrases, money, getting around, and local customs for each country on your trip.

See every trip you have taken and planned on one private globe.

A private globe of where you have been, where you are going, and what you have saved.